Free shipping to U.S and Canada on orders over $75+Get $5

Vendor Handbook


Vendor Handbook

Advanced Shipping Notice

You must obtain a Shipment Number prior to shipping any product to Freshly Picked. To receive this Shipment Number, email Freshly Picked at fulfillment@freshlypicked.com.  After you have obtained this number you must label every pallet (if coming LTL) or every box (if coming small parcel) with a label containing the Shipment Number.

Receiving Times: Monday – Friday 8:00 am - 2:30 pm (By Appointment Only)  

Please include the following in your ASN (Advanced Ship Notice) to Freshly Picked:  

  • Vendor name
  • Purchase order number
  • Date to be shipped
  • Number of cartons/pallets
  • Expected arrival date

Receive Ready Requirements

Before product can be received into Freshly Picked warehouse inventory it must be considered Receive Ready. Please ensure your shipments into Freshly Picked follow these simple guidelines, as this will ensure accuracy throughout the whole fulfillment process.     

  • All Items (each) must be marked with proper part number and bar code label. (UPC labels are preferred and required by all big box stores)
  • All cases must be marked with proper case label
  • Each case represents one SKU and is consistent in case quantities
  • All partial cases must be marked with a sticker that reads: PARTIAL (There should only be one partial box per SKU)
  • No mixed SKU boxes
  • Packing slip must arrive with product
  • Packing slip contains correct purchase order number
  • Packing slip is attached to outside of pallet or small parcel box -or- box containing packing slip is clearly marked

If shipment does not arrive Receive Ready, our receiving department will complete these guidelines before your product can be received. This can result in delayed receiving times and may be subject to additional fees.

Labeling Requirements

EACHES:

UPC label must contain the following:  

  • Correct UPC
  • Correct SKU (if different from UPC)
  • Product Description

“Receive Ready” is a term Freshly Picked uses to help determine if a product is ready to be received immediately

An “each” is any single item that a customer would order in a quantity or one

CASES:

Case label must contain the following:   

  • Correct UPC
  • Correct SKU (if different from UPC)  
  • Product Description
  • Case Quantity
  • Lot #

PARTIAL STICKER:

Attach a partial sticker to the case when it is not a full case quantity

Packing Slip Requirements

  • A completed packing slip is required for each shipment coming into Freshly Picked. This packing slip must be attached to one of the pallets or boxes arriving with each shipment. If you are shipping two different P.O. numbers on the same shipment a separate packing slip for each P.O. number is required.
  • A packing slip must accompany each purchase order. If enclosed in carton, please clearly identify said carton
  • Cartons/pallets must be clearly marked with box count/pallet count (1 of 2, 2 of 2, etc.)

Please include the following on your packing slip:  

  • Ship to address
  • Ship date
  • Vendor phone number
  • Vendor contact name
  • Vendor address
  • Purchase order number
  • SKU, description and quantity of product shipped

Pallet Requirements

  • All orders must be palletized, shrink wrapped, and be on a grade B or higher good quality GMA 4-way, 40” x 48” pallet. Pallets should be built to maximize space within the constraints of packaging.
  • Product should be within the perimeter of the pallet, no overhang is acceptable. All products are to be appropriately packaged to limit damage. All cartons on the pallet must be plainly visible to allow for accurate carton count.
  • Stack the heaviest weight cartons on the bottom row
  • Do not stack the pallet more than 52 inches high; use your best judgment based on burst strength of the cartons being stacked and overall stability of the pallet when building the pallet.
  • After carrier has counted the cartons on the pallet, shrink-wrap the pallet using heavyweight film wrapped as tightly as possible to ensure stability, especially including any single cartons on the top row. Use clear plastic film.
  • Freshly Picked requires its carriers to sign for cartons. If a carrier is unable to confirm the number of cartons tendered for any reason (i.e., due to carton stacking method or lack of visibility for shrink wrapped pallets), shipper must either resolve the conditions that prevent the carrier from an accurate count, or accept responsibility for any shortages upon delivery to Freshly Picked.
  • Absolutely do not mark or note on the Bill of Lading: “x pallets said to contain y number of cartons.” If freight is tendered to an Freshly Picked carrier in a “Said To Contain” manner and the correct number of pallets are received, all carton shortages will be treated as a vendor short-shipment.
  • Your Bill of Lading must contain a total carton count and the number of pallets that are being shipped. Shippers must require the driver to sign for the total carton and pallet count that they are receiving for all live-loaded shipments.

Routing

  • UPS is the preferred small shipment carrier for all shipments less than 200 pounds.
  • For any shipments weighing more than 200 pounds please contact fulfillment@freshlypicked.com

Hi, there! Tell us a little about yourself.

You're logged in as

Not You? Log Out

You're logged in as

Not You? Log Out

You're logged in as

Complete Your Member Profile

Not You? Log Out

test

Log In

Create Account

Already have an account? Log In

How would you like to pay for your Fringe Membership?

OR

Not so fast!

Please select your payment preference.

Double check this info...

Your Fringe Membership:

Member Perks

  • 20% off the FP website every time you shop!
  • $10 monthly store credit!
  • Free shipping on everything!
  • Early access to shop new collections monthly!

Payment Schedule:

Monthly Yearly Edit

You pay $10 today and will be charged every month on the same day of the month. Billing date cannot be changed and will be debited automatically from the card you place on file.

You pay $120 in full today and can immediately begin using your membership credit. Billing date cannot be changed and will be debited automatically from the card you place on file.

Fringe Club
Additional Terms & Conditions

Freshly Picked Subscription Terms and Conditions Revised March 23, 2018

Welcome to the Freshly Picked subscription program (“Program”). We appreciate your business and look forward to serving your needs. These terms and conditions are a binding agreement (“Agreement”) that governs the relationship between you (“You” or “Member”) and Freshly Picked LLC (“Freshly Picked” or “We”). We reserve the right to make amendments to this Agreement from time to time, and we will post the revised versions on our website when we do. Amended terms are binding on any orders placed after the new terms are posted to our website. Subscription Costs and Benefits You pay $10 per month to become a Member. In exchange, you receive the following benefits for as long as your monthly fees are current. You will receive a $10 in-store credit each month. This credit can be rolled over and added to current credits from month to month. You will receive 20% off everything in our online store. You will receive early access to products we list exclusively for subscribers. The products we list are in our sole and absolute discretion. You will receive free standard ground shipping in the United States and Canada. If we provide you with different costs and benefits when you subscribe, those provisions (only those that relate to the specific costs and benefits) will prevail over these terms. Subscription Rules We never issue any refunds for cash. The credits are exclusively available for in-store purchases of Freshly Picked products. If you cease paying your subscription fees and your membership lapses, or if you choose to cancel your membership, you will not be eligible to become a member again for a period of twelve months. Credit Card Authorization and Payment We use a third-party credit card processor to store and process credit card transactions. By entering into this Agreement, you authorize us to charge your credit card for the subscription fee and any of the products you order online. If for any reason your credit card charge is reversed, you agree to pay our fees in the amount set forth above via other payment method reasonably acceptable to us. Any unpaid amount shall accrue interest in the lesser of 12% per annum, accrued monthly, or the maximum amount allowed by law. Warranty Disclaimer and Liability Limit FRESHLY PICKED MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND WHETHER EXPRESS, IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), OR STATUTORY. WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, AND TITLE. WE DO NOT WARRANT THAT OUR SERVICES WILL BE AVAILABLE AT ALL TIMES OR THAT PRODUCTS YOU DESIRE TO PURCHASE WILL ALWAYS BE AVAILABLE. EXCEPT WITH REGARD TO OUR WILLFUL MISCONDUCT, NOTWITHSTANDING ANYTHING CONTAINED IN THIS AGREEMENT TO THE CONTRARY, AND IN CONSIDERATION OF THE RELATIVE RISKS AND REWARDS, WE WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE ARE APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING; NOR, EXCEPT FOR OUR WILLFUL MISCONDUCT, SHALL OUR TOTAL LIABILITY OF ANY KIND ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON CONTRACT, TORT, OR OTHERWISE, EXCEED THE TOTAL AMOUNT OF $500.00. Miscellaneous This Agreement shall be governed by and construed in accordance with the laws of the State of Utah, without reference to the United Nations Convention on the International Sales of Goods. The parties hereby submit to the exclusive personal jurisdiction of the state and federal courts located in the State of Oregon and waive any objections to jurisdiction therein that are based on forum non conveniens. If any provision of this Agreement, including without limitation the warranty disclaimer and liability limitation terms, shall be unlawful, void, or for any reason unenforceable, then the unenforceable or void portion of that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provisions. This Agreement and any applicable terms agreed in a sign-up document, as each may be amended as set forth herein, are the entire agreement between you and Company relating to the subject matter herein. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED. Freshly Picked Subscription Terms and Conditions Revised March 23, 2018 Welcome to the Freshly Picked subscription program (“Program”). We appreciate your business and look forward to serving your needs. These terms and conditions are a binding agreement (“Agreement”) that governs the relationship between you (“You” or “Member”) and Freshly Picked LLC (“Freshly Picked” or “We”). We reserve the right to make amendments to this Agreement from time to time, and we will post the revised versions on our website when we do. Amended terms are binding on any orders placed after the new terms are posted to our website. Subscription Costs and Benefits You pay $10 per month to become a Member. In exchange, you receive the following benefits for as long as your monthly fees are current. You will receive a $10 in-store credit each month. This credit can be rolled over and added to current credits from month to month. You will receive 20% off everything in our online store. You will receive early access to products we list exclusively for subscribers. The products we list are in our sole and absolute discretion. You will receive free standard ground shipping in the United States and Canada. If we provide you with different costs and benefits when you subscribe, those provisions (only those that relate to the specific costs and benefits) will prevail over these terms. Subscription Rules We never issue any refunds for cash. The credits are exclusively available for in-store purchases of Freshly Picked products. If you cease paying your subscription fees and your membership lapses, or if you choose to cancel your membership, you will not be eligible to become a member again for a period of twelve months. Credit Card Authorization and Payment We use a third-party credit card processor to store and process credit card transactions. By entering into this Agreement, you authorize us to charge your credit card for the subscription fee and any of the products you order online. If for any reason your credit card charge is reversed, you agree to pay our fees in the amount set forth above via other payment method reasonably acceptable to us. Any unpaid amount shall accrue interest in the lesser of 12% per annum, accrued monthly, or the maximum amount allowed by law. Warranty Disclaimer and Liability Limit FRESHLY PICKED MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND WHETHER EXPRESS, IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), OR STATUTORY. WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, AND TITLE. WE DO NOT WARRANT THAT OUR SERVICES WILL BE AVAILABLE AT ALL TIMES OR THAT PRODUCTS YOU DESIRE TO PURCHASE WILL ALWAYS BE AVAILABLE. EXCEPT WITH REGARD TO OUR WILLFUL MISCONDUCT, NOTWITHSTANDING ANYTHING CONTAINED IN THIS AGREEMENT TO THE CONTRARY, AND IN CONSIDERATION OF THE RELATIVE RISKS AND REWARDS, WE WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE ARE APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING; NOR, EXCEPT FOR OUR WILLFUL MISCONDUCT, SHALL OUR TOTAL LIABILITY OF ANY KIND ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON CONTRACT, TORT, OR OTHERWISE, EXCEED THE TOTAL AMOUNT OF $500.00. Miscellaneous This Agreement shall be governed by and construed in accordance with the laws of the State of Utah, without reference to the United Nations Convention on the International Sales of Goods. The parties hereby submit to the exclusive personal jurisdiction of the state and federal courts located in the State of Oregon and waive any objections to jurisdiction therein that are based on forum non conveniens. If any provision of this Agreement, including without limitation the warranty disclaimer and liability limitation terms, shall be unlawful, void, or for any reason unenforceable, then the unenforceable or void portion of that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provisions. This Agreement and any applicable terms agreed in a sign-up document, as each may be amended as set forth herein, are the entire agreement between you and Company relating to the subject matter herein. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.