We proudly stand behind the quality of our products and services and want our customers to be happy. We handle returns and exchanges on a case-by-case basis, and place customer satisfaction at the center of our policy decisions. For more specific information, please refer to our policy guidelines below.
Please note, we are only able to accept returns or exchanges on items purchased directly through Freshly Picked.
EXCHANGES FROM OTHER RETAILERS
We are only able to accept returns or exchanges on items purchased directly through Freshly Picked. Products purchased from other retailers must be returned via that retailer.
We will gladly refund an unworn pair of moccasins with it's original moccasin packaging within 30 days of purchase date. If you would like to schedule a return follow this link http://freshlypicked.com/pages/returns. Your refund will be issued in the original payment method. We are only able to accept returns or exchanges on items purchased directly through Freshly Picked.
Please make sure your color selection, size, and PayPal address are correct before you purchase! Once orders are placed we are unable to change them. Our distribution center will process and ship your order within 1-2 business days of placement.
All international purchases are final. International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery.